Since 2021 while initially customers have been  visiting restaurants more, there has in more recent times been a decline. A recent Deloitte data collection and analysis confirms that in 2023 more than half of consumers (in fact 55%) have confirmed they are dining in restaurants more than before the 2020 pandemic struck. However, in 2023 there were changes in the restaurant business particularly with costs that are causing customers to stop eating out in restaurants.

Since 2020 there has been a shake up in the restaurant business with shortages of staff, and increases in operational costs of food and drink, electricity and gas costs plus staff costs with minimum wage increases. Robot technology springs to mind and can be used to create excitement in the restaurant and hospitality sector while attracting customers to see the robots at work.

It's one thing going out and buying equipment based on what some sales guy might tell you. But it's entirely another when it comes down to getting a return on that investment that they say you will. In some ways, it's rather like believing what you are told and that sales guys always tell it the way it is about return on investment. Of course, all sales guys have one 'flaw', and that is that their job often depends on getting sales... 

A restaurant's primary objective is to provide its customers with the best food and restaurant experience. Tracking systems such as waiter paging systems, customer paging systems, and two-way radios improve daily restaurant operations.

The Restaurant business is set for a revolution in technology but could there be looming problems? While many customers are technology savvy there are some that will change where they visit to dine...